Follow the instructions to clear your Edge cache.
Click the menu button (three dots, horizontally).
Click "Choose what to clear".
Make sure "Cached date and files" is checked. You may wish to uncheck the other unboxes.
Follow the screenshots below to configure the database proxy on Windows.
Click the Start menu icon. The Start menu appears
In the search field, search "internet options" and click on the first result
A window will open. Choose the "Connections" tab
In the "Connections" tab, click on "LAN Settings.
In the "LAN Settings" popup, check the box "Use automatic configuration script
In the "Address" field, type
Click "OK" and then "OK" again.
Navigate to the Library Databases page and click "Access Science".
You may be presented with a password prompt. If so, type the username and password you use to login to Ion.
If you see the words "Thomas Jefferson High School", you have correctly set up the database proxy.
If you encounter any issues while setting up the proxy, please see Troubleshooting Proxy issues.